Privacy policy

We are deeply committed to safeguarding the privacy of our valued customers ("you"). This Privacy Policy pertains to the usage of the web platform known as BakeShop (the "Platform"), operated by Mihiri (Pvt) Ltd., located at 61, Mahavidyala Mawatha, Colombo 13, Sri Lanka, ID: P.V. 0011410 ("we" or "us"), and it delineates how we gather, utilize, and share your personal information.

When you utilize BakeShop to place orders for our bakery items, certain personal details, such as your name, email address, and payment information, are collected from you. We employ this information to process your orders and ensure the smooth delivery of our products.

Rest assured, we do not retain your credit card numbers. Instead, we entrust secure third-party payment processors with all credit card transactions. Your credit card details are encrypted, conveyed directly to the payment processor, and remain inaccessible to us.

Additionally, we may gather specific information about your device and your interaction with BakeShop, including your IP address, browser type, and operating system. This information remains entirely anonymous and serves solely for analytical purposes and the enhancement of our web platform's functionality.

We pledge not to share your personal information with third parties, except when compelled by law or when such sharing is indispensable for the processing of your orders or the delivery of our products.

We take diligent steps to shield your personal information from unauthorized access, usage, or disclosure.

Through your use of BakeShop, you grant consent to the collection, utilization, and sharing of your personal information in accordance with the directives presented in this Privacy Policy. Should you harbor any queries or concerns regarding our privacy practices, please do not hesitate to get in touch with us.