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How To Use Your ColomboDeals Voucher?
Pick your deal
You select the deal on ColomboDeals.lk and proceed to click on 'Buy it now'
Make the Payment
You make your payment online through a secure payment gateway that offers a variety of payment options, including debit/credit cards, or bank transfers.
You have the option to utilize your ColomboDeals credits to lower the total cost during the payment process. Following the payment, you will promptly receive your vouchers at the email address you have provided.
Make a Reservation (Optional)
In advance, you can make a reservation with the vendor where you will use your coupon at. (Depending on the vendor, a reservation may or may not be needed)
Redeem Voucher at The Vendor
You visit the vendor on the scheduled date of your booking. At that
time, you present your voucher, either in your email or as a printed
copy, to the vendor. The vendor, in turn, furnishes you with the service
as described in the voucher.
F.A.Q.
How do I purchase a deal?
Procuring a deal on ColomboDeals is straightforward. Peruse the ongoing
deals available on our platform, pick the one that piques your interest,
click to access the details, and subsequently tap the "Buy it now"
option. Proceed by following the provided instructions to finalize your
purchase securely.
What if my voucher expires?
Regrettably, vouchers are not redeemable once they have reached their expiration date. Therefore, it's essential to verify the voucher's validity period before completing your purchase. Nonetheless, we consistently present fresh and captivating deals, so stay vigilant for additional prospects!
How do I redeem my voucher?
To redeem your voucher, just display the voucher QR code/ confirmation e-mail to the partner
merchant when you visit their establishment. They will proceed to offer you the designated service. If you encounter any difficulties while
redeeming the voucher, please don't hesitate to contact our customer
support for prompt assistance.
What should I do if I'm unsatisfied with the service from the partner merchant?
If you encounter an issue, please reach out to our customer support at help@colombodeals.lk
or +94 (11) 2430356 within the voucher's validity period. We will
collaborate with both you and the merchant to identify a resolution or
issue a refund if required.
Is it possible to obtain a refund for a deal I've purchased?
Refund policies can differ based on the specific deal and circumstances
involved. If you are within the applicable refund timeframe and have a
valid reason, you may initiate a refund request via email. Our support
team will carefully evaluate your request and provide assistance
accordingly.